Terms and Conditions 399bet

These Terms and Conditions constitute the official agreement between you as the user and 399bet as the platform operator. When you register an account, make a deposit, participate in any game, or use any service provided by 399bet, you are deemed to have read and fully agreed to all terms stated in this document.

If you do not agree with any part of these terms, please stop using the 399bet platform immediately. 399bet reserves the right to amend or update these terms at any time, and it is your responsibility to review the latest terms periodically.

These terms are to be read together with the Privacy Policy and Responsible Gaming Policy which forms part of this overall agreement.

To register and use 399bet services, you must meet all of the following eligibility requirements:

• Aged 18 years and above on the date of registration.
• Register under your own name and not on behalf of another individual.
• Never been banned or suspended from the 399bet platform before.
• Not currently on an active self-exclusion list.
• Have the legal capacity to enter into a binding agreement.

399bet reserves the right to request proof of age at any time. If a member is found to have registered using false age information, the account will be closed and all balances frozen pending investigation.

Each member is only permitted to hold one (1) active account at 399bet. Registering more than one account, whether using a different name, email address, phone number or payment details, is strictly prohibited and constitutes a serious breach of these terms.

During registration, you are required to provide accurate, complete, and up-to-date information including your full name, date of birth, active email address, and mobile number. Inaccurate or misleading information may result in your account being suspended.

You are fully responsible for keeping your account password confidential. Any activity that occurs through your account is considered to have been authorised by you. Please contact our support team immediately if you suspect unauthorised access to your account.

An identity verification (KYC) process will be conducted before your first withdrawal is processed. Required documents include a valid copy of your national ID or passport. This is a standard security measure to protect your account.

Deposit: The minimum deposit amount is RM20 per transaction. Deposits can be made via FPX, DuitNow, Touch 'n Go eWallet and other available local payment methods. All deposits are processed instantly and credited to your account within seconds.

Withdrawal: The minimum withdrawal amount is RM50 per request. All withdrawals will be processed to the same bank account or digital wallet used for the deposit, for security purposes.

Withdrawal processing times are as follows:

• Standard withdrawal: 15 to 60 minutes after verification.
• Withdrawal with additional review: up to 24 working hours.
• First withdrawal: may require additional KYC verification.

399bet reserves the right to withhold or delay any withdrawal request suspected of involving fraudulent activity, money laundering, or a breach of terms until an investigation is completed.

All bonuses and promotions offered by 399bet are subject to specific terms stated on their respective promotions pages. The following general rules apply to all bonuses:

• Each bonus has a wagering requirements (rollover) which must be met before a withdrawal can be made.
• Bonuses can only be claimed one time only unless otherwise stated in the relevant promotion terms.
• Bonuses cannot be transferred between accounts or exchanged directly for cash.
• 399bet reserves the right to cancel any bonus if abuse or fraud is detected.
• Bonuses will expire if the wagering requirements are not met within the specified validity period.

Bonus abuse, including the use of automated software, collusion, or betting strategies specifically designed to meet rollover requirements without genuine risk, may result in bonus cancellation and account closure.

All games on the 399bet platform use a Random Number Generator (RNG) that has been independently certified by internationally accredited auditing bodies. This ensures every spin, card hand, or dice roll is completely random and cannot be manipulated by any party.

Some general game rules that apply across the platform:

• Game outcomes are final once the round ends. No disputes will be accepted on technical grounds unless there is clear evidence of a system failure.
• In the event of a connection interruption during an active game, the system will automatically complete the round in accordance with the game rules.
• The use of automated software or bots to play is strictly prohibited.
• Collusion between two or more players in live games or at the table is a serious violation.

399bet is not liable for any losses arising from technical failures on the part of third-party software providers, but we will make every effort to resolve such issues on behalf of our members.

You are responsible for ensuring all information in your account is accurate and up to date. Changes to personal details such as phone number or email address can be made through the account settings section, but may require identity re-verification.

Accounts that have been inactive for 12 consecutive months may be subject to a monthly administration fee or classified as a dormant account. You will be notified via your registered email before any action is taken.

It is your responsibility to ensure your account is not accessed by unauthorised individuals, especially minors. 399bet recommends that you use a strong password and never share your login credentials with anyone.

399bet respects the privacy of every member and is committed to protecting your personal data. All information collected during registration and platform use is used solely for operational purposes, identity verification, and service improvement.

Your personal data will not be sold, transferred, or shared with third parties without your consent, unless required by law or a valid court order. Our platform uses 256-bit SSL encryption to protect all communications between your device and our servers.

For more information on how we collect, use and protect your personal data, please refer to Privacy Policy in full.

399bet reserves the right to suspend or close any account for the following reasons, without prior notice:

• Violation of any terms and conditions stated in this document.
• Suspected fraud, collusion, or system manipulation.
• Multiple account registrations by the same individual.
• Providing false or misleading personal information during registration.
• Attempted money laundering or any other illegal activity.
• Self-suspension request by the member.

You may also request to close your own account at any time by contacting our support team. Any valid balance in your account will be returned to you after the verification process is complete.

399bet provides this platform on an "as-is" basis. We do not guarantee that the platform will operate without interruption or error at all times, though we strive to achieve 99.8% server uptime.

399bet is not liable for any direct, indirect, or consequential losses arising from use of the platform, including losses due to technical failures, internet disruptions, or unfavourable game outcomes.

Users are solely responsible for their own wagering decisions. Gambling involves financial risk, and 399bet is not liable for any financial losses incurred by players.

399bet deeply cares about the well-being of our members. We provide a range of self-management tools to help you stay in control of your gaming activity, including:

• Deposit limit — set a maximum deposit amount on a daily, weekly or monthly basis.
• Loss limit — limit the amount you can lose within a given period.
• Session time limit — control the duration of your gaming sessions.
• Temporary break — take a break from the platform for 24 hours, 7 days or 30 days.
• Self-Exclusion — exclude yourself from the platform for a period of 6 months to lifetime.

If you feel your gaming activity has become a problem, please contact our support team or visit the Responsible Gaming to access support and appropriate resources.

399bet reserves the right to amend, update, or replace any part of these terms and conditions at any time. Amendments take effect immediately upon being published on this website. It is your responsibility to review these terms periodically.

Continued use of the 399bet platform after any amendments are made constitutes your acceptance of the revised terms.

If you have any questions regarding these terms and conditions, you may reach our support team via the 24/7 Live Chat available on the platform, or through our official email. We are committed to responding to every enquiry within 24 hours.

These terms were last updated on: January 2026. This version supersedes all previously published versions.